We accept all major credit and debit cards, PayPal, Apple Pay, Google Pay, and Shopify Payments for a secure and smooth checkout experience.

Standard shipping typically takes 3–7 business days, depending on your location. You’ll receive a tracking number once your order is shipped.

Yes! We offer a 30-day return policy. If you're not satisfied with your order, you can return or exchange it within 30 days of receiving it. Items must be unused and in their original condition.

Yes, we ship worldwide. Shipping rates and delivery times vary depending on your country. International customers are responsible for any customs fees.

You can reach us anytime at [cocinazuprema@gmail.com] or through our contact form. We typically respond within 24 hours on business days.

We supply a wide range of professional kitchen machines and tools — from cooking equipment, refrigeration, and food preparation machines to specialty appliances like mini pancake makers.

Yes. We primarily serve restaurants, cafés, hotels, caterers, and event organizers, but private customers are also welcome to purchase our products.

All our products include a minimum 1-year warranty, and many have extended manufacturer warranties up to 2 years or more.

Yes! Our mini pancake machines are professional-grade, tested for high-volume use, and perfect for cafés, markets, events, or catering businesses.

For certain machines, including our mini pancake makers, we provide a step-by-step user guide, recipes, and video tutorials to help you get started immediately.

Yes, unused products in their original packaging can be returned within 14 days. For customized or special orders, return conditions may vary — please ask us before purchase.